Wholesale Shipping Policy

Thank you for partnering with Royal Tropics Plus. The following shipping terms apply to all wholesale and B2B orders.

Minimum Order Requirements

A minimum order value of $100 is required for all wholesale orders. Orders meeting or exceeding $200 qualify for free standard ground shipping within the contiguous United States.

Processing & Lead Times

Wholesale orders are typically processed within 2–3 business days of order confirmation and payment receipt. During peak seasons or promotional periods, processing times may extend to 5 business days. You will receive a shipping confirmation with tracking information once your order has shipped.

Shipping Methods

We ship via UPS, FedEx, or USPS depending on order size, weight, and destination. For large pallet or freight orders, please contact us directly at info@royaltropicsplus.com to arrange LTL freight shipping and obtain a freight quote.

Shipping Rates

Orders under $200: Calculated at checkout based on weight and destination
Orders $200 and over: Free standard ground shipping (contiguous US only)
Alaska, Hawaii, and US Territories: Additional shipping charges apply — contact us for a quote
International wholesale orders: Please contact us for international freight terms and pricing

Freight & Pallet Orders

For orders requiring pallet or LTL freight shipping, Royal Tropics Plus ships FOB Origin. The buyer assumes responsibility for freight costs and risk of loss once the shipment leaves our facility. We will coordinate with your preferred freight carrier upon request.

Damaged or Lost Shipments

Please inspect all shipments upon delivery. Any damage must be noted on the carrier's delivery receipt and reported to us within 48 hours of delivery by emailing info@royaltropicsplus.com with photos of the damaged goods and packaging. Claims for lost shipments must be submitted within 7 business days of the expected delivery date.

Returns & Refused Shipments

Wholesale orders are not eligible for return unless the product is defective or the shipment was in error. Refused shipments will be subject to return shipping costs deducted from any applicable refund. Please contact us before refusing any shipment.